Frequently Asked Questions

What are the casino hours?
Sunday – Thursday: 8am-2am, Friday and Saturday: 24 hours

Is there an age requirement to enter the casino?
Yes. Guests must be 18 years of age or older to enter the casino floor.

Is smoking allowed on the property?
Smoking policies vary by area of the property. Please refer to posted signage on-site for designated smoking areas.

Are pets allowed?
Pets are not permitted on the property, with the exception of service animals as defined by the ADA.

Is valet parking available?
Yes, at the casino entrance.
Sunday-Thursday from 8am-10pm, Friday & Saturday from 8am-midnight

Is RV or oversized vehicle parking allowed?
RV and oversized vehicle parking is available. We also have full site hookups for rental. Please see the Lodge front desk for more information.

Is a shuttle available?
No shuttle services are provided by Swinomish Casino & Lodge. Skagit Transit provides a stop on the main street on Casino Drive.

What time is check-in and check-out?
Check-in is 4pm and check-out is 11am.

Are accessible rooms available?
Yes. The property offers ADA-accessible rooms for guests requiring accommodations.

Do rooms include bay views?
Yes, rooms are limited.

Do you offer vegetarian, vegan, or gluten-free options?
Yes. Dining venues offer a variety of menu options, including vegetarian, vegan, and gluten-free selections, where available.

Are reservations required at 13moons?
Reservations are recommended but not explicitly required. Guests are encouraged to check availability in advance.

Is there an age requirement for events?
Age requirements are typically 18 years of age or older, but vary by event. Please review individual event listings for specific age restrictions.

Are refunds or exchanges available for tickets?
All sales are final. No refunds are permitted. Contact info@swinomishcasino.com or 1.888.288.8883 for more information.

What size events can you accommodate?
The property can accommodate a range of group sizes for meetings, weddings, and special events. Please contact Sales or Event staff for details.

Is catering available for events?
Yes. On-site catering services are available for meetings and events.

Are room blocks available for group events?
Group room blocks may be available. Guests are encouraged to contact the Sales or Events staff for details.

How do I sign up for the rewards program?
Guests can sign up for the rewards program on property at the Signature Welcome Center.

How do I check my points or tier status?
Points and tier status can be checked at the Signature Welcome Center or at designated Promotional Kiosks on property.

Do my points expire?
Points expire one year after they are earned, if they have not been redeemed.

Is the property ADA accessible?
Yes. The property is ADA accessible.

Are wheelchairs available?
Yes. Check availability at the Signature Welcome Center or the Lodge Front Desk.

Do you offer lost and found services?
Yes. Lost and found services are handled through Guest Services and Security.

Is Wi-Fi available on the property?
Yes. Complimentary Wi-Fi is available throughout the property.